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What we do/Training/Training courses/Converting Leads into Sales - Managing and upselling referrals and enquiries 22-01-25

Date: 22 January 2025
Time: 9:30AM - 12:30PM (UK)
Location: Online
Cost: £99 +VAT per person (members) / £195 +VAT per person (non members)

Converting Leads into Sales - Managing and upselling referrals and enquiries

How to manage, up-sell and convert leads, referrals & enquiries!

Even successful sales teams need support and guidance in the use of win-win negotiation techniques. You can expect the sharing of such revenue-boosting techniques and advice during this course.

Our course leaders have the expertise needed to build your team's confidence and showcase the effective use of problem-solving techniques. We promise take-aways that will add to team flexibility in the use of approaches aligned with the customer’s objectives.

From initial introductions to follow-up processes, we promise to hone a variety of essential sales skills during the action-oriented ½ day online sales workshop. This will give your team members the ability to:

Understand the optimum time frame to respond to leads and enquiries
Respond appropriately within that window of opportunity
Ask better qualifying questions to understand the customer's motives
Maximize “hidden” opportunities and sell value through relevant additional products and services
Avoid the dreaded “radio silence” after the initial interest
Develop techniques to overcome the, “We are happy as we are”, scenario
Develop creative, resilient, and proven ways to follow up and convert or correctly qualify sales opportunities

Participants will be invited to share experiences of challenges, where leads, referrals and enquiries have proven difficult to manage. Fresh approaches will be proposed for higher conversions. We will demonstrate every element with a consultative approach to prove the effectiveness of the techniques.

Please use the booking form below, alternatively get in touch by emailing eventsandtraining@automate-uk.com or contacting the Events & Training team on 020 8773 5523

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PAYMENTS: Payment for the training course is due immediately on receipt of the invoice. CANCELLATION: Cancellations must be made with a minimum of 10 working days notice, prior to the training course date. In this instance, delegates will be rescheduled to the next available course date and notified in writing by the Automate UK training and events team. DESIGNATED REPLACEMENT: Delegates withdrawing from a training course less than 10 working days prior to the training course date, can provide a replacement delegate without incurring any charges. The named delegate and contact details, must be offered in writing to the Automate UK training and events team within 24hours of the course start. If a replacement delegate cannot be found, the invoice will be payable in full. REFUNDS: Refunds will be issued if notice is given in writing, a minimum of 10 working days prior to the training course. Refunds will be subject to a 10% (+VAT) fee to cover administrative expenses. RESCHEDULING: It may be necessary, for reasons beyond the control of Automate UK, to change the timing, presenter and/or date of the course. In this instance delegates will be notified in writing by the Automate UK training and events team.

An invoice will be generated on receipt of your booking. Please note that you can pay via credit card using the pay now link at the bottom of the invoice

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Bridging the skills gap by empowering people.

Converting Leads into Sales - Managing and upselling referrals and enquiries

Book your place(s) below