Training

What we do/Training/Training courses/Using Assertiveness Skills Confidently 14-02-25

Date: 14 February 2025
Time: 9:00AM - 12:30PM (UK)
Location: Online
Cost: £99 +VAT per person (members) / £195 +VAT per person (non members)

Using Assertiveness Skills Confidently

For anyone who wants to develop the professional skill of assertiveness. Including understanding what these behaviours are (not passive nor aggressive) communicating assertively and professionally, building your confidence in these skills

Topics

Identify what is and what is not assertiveness
Recognise barriers to assertiveness and deal with them
Understanding how to communicate assertively
Understand the risks and benefits in being assertive

Overview

Develop and understanding of passive, aggressive and passive-aggressive behaviours and the difference to assertive behaviours
Identify what stops us from being assertive
- Using Emotional Intelligence to aid you being assertive / professional
- Building your professional confidence
Identify how to communicate assertively – even when saying no
Review of the Barriers – what do we need to change and why (Action plan)

Please use the booking form below, alternatively get in touch by emailing eventsandtraining@automate-uk.com or contacting the Events & Training team on 020 8773 5523

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PAYMENTS: Payment for the training course is due immediately on receipt of the invoice. CANCELLATION: Cancellations must be made with a minimum of 10 working days notice, prior to the training course date. In this instance, delegates will be rescheduled to the next available course date and notified in writing by the Automate UK training and events team. DESIGNATED REPLACEMENT: Delegates withdrawing from a training course less than 10 working days prior to the training course date, can provide a replacement delegate without incurring any charges. The named delegate and contact details, must be offered in writing to the Automate UK training and events team within 24hours of the course start. If a replacement delegate cannot be found, the invoice will be payable in full. REFUNDS: Refunds will be issued if notice is given in writing, a minimum of 10 working days prior to the training course. Refunds will be subject to a 10% (+VAT) fee to cover administrative expenses. RESCHEDULING: It may be necessary, for reasons beyond the control of Automate UK, to change the timing, presenter and/or date of the course. In this instance delegates will be notified in writing by the Automate UK training and events team.

An invoice will be generated on receipt of your booking. Please note that you can pay via credit card using the pay now link at the bottom of the invoice

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