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Training

Date: 25 April 2024
Time: 9:00AM - 12:30PM (UK)
Location: Online
Cost: £90 +VAT per person (members) / £150 +VAT per person (non members)

Using Assertiveness Skills Confidently

For anyone who wants to develop the professional skill of assertiveness. Including understanding what these behaviours are (not passive nor aggressive) communicating assertively and professionally, building your confidence in these skills

Topics

  • Identify what is and what is not assertiveness
  • Recognise barriers to assertiveness and deal with them
  • Understanding how to communicate assertively
  • Understand the risks and benefits in being assertive

Overview

  • Develop and understanding of passive, aggressive and passive-aggressive behaviours and the difference to assertive behaviours
  • Identify what stops us from being assertive
    • Using Emotional Intelligence to aid you being assertive / professional
    • Building your professional confidence
  • Identify how to communicate assertively – even when saying no
  • Review of the Barriers – what do we need to change and why (Action plan)

Please use the booking form below, alternatively get in touch by emailing eventsandtraining@automate-uk.com or contacting the Events & Training team on 020 8773 5523

Book your place(s) below

Your first name and surname
Your email address

An invoice will be generated on receipt of your booking. Please note that you can pay via credit card using the pay now link at the bottom of the invoice