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What we do/Training/Training courses/Objection Handling Workshop 12-09-24

Date: 12th September 2024
Time: 13:30AM - 16:30PM (UK)
Location: Online
Cost: £99 +VAT per person (members) / £195 +VAT per person (non members)

Objection Handling Workshop

A practical, ‘bite-sized’ workshop, dedicated to handling objections in sales.

Whether you’ve just begun your sales career or are looking to sharpen your existing skills, this workshop is bound to be of interest. Focused on the management of hostility, complaints, and concerns, this course will give you the knowledge to handle objections such as:

“You’re too expensive”
“We want to think it over”
“We’re happy as we are”
“We feel the other provider has a better understanding of our requirements”
“I’m too busy”

Whether you work within a transactional sales environment or have responsibility for a longer series of micro-steps, it’s inevitable that you’ll be met with such objections. No matter your experience level, it’s vital that you know how to respond with the right mix of positivity and confidence. These abilities are key to unlocking your sales potential.

This practical and interactive workshop will enable you to:

Overcome price-based objections
Psychologically maintain control of conversations when objection handling
Deal with ‘fob offs’ and continue the conversation
Consciously adapt your conversational skills, even when caught off-guard, to keep control throughout your pitch.
Use a definitive framework to address concerns and close the deal
Deal effectively with hard buyer resistance
Set individual goals and follow-up actions
Have your sales-related questions answered by highly experienced professionals

Sales teams will always need to find ways and means to overcome objections. While acknowledging this, you should be aware of the common objections that arise in your business so that you can anticipate, adapt and deal effectively with them. During this workshop, you will develop and practice working examples, so that you can close more deals.

Please use the booking form below, alternatively get in touch by emailing eventsandtraining@automate-uk.com or contacting the Events & Training team on 020 8773 5523

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PAYMENTS: Payment for the training course is due immediately on receipt of the invoice. CANCELLATION: Cancellations must be made with a minimum of 10 working days notice, prior to the training course date. In this instance, delegates will be rescheduled to the next available course date and notified in writing by the Automate UK training and events team. DESIGNATED REPLACEMENT: Delegates withdrawing from a training course less than 10 working days prior to the training course date, can provide a replacement delegate without incurring any charges. The named delegate and contact details, must be offered in writing to the Automate UK training and events team within 24hours of the course start. If a replacement delegate cannot be found, the invoice will be payable in full. REFUNDS: Refunds will be issued if notice is given in writing, a minimum of 10 working days prior to the training course. Refunds will be subject to a 10% (+VAT) fee to cover administrative expenses. RESHEDULING: It may be necessary, for reasons beyond the control of Automate UK, to change the timing, presenter and/or date of the course. In this instance delegates will be notified in writing by the Automate UK training and events team.

An invoice will be generated on receipt of your booking. Please note that you can pay via credit card using the pay now link at the bottom of the invoice

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